Terms of Service

Last Updated: 04-08-2026

These Terms of Service (“Terms”) govern your access to and use of the StarBurst platform, website, applications, APIs, artificial intelligence features, and related products and services collectively referred to as the “Service”.

The Service is owned and operated by Starburst AI Pvt. Ltd., referred to in these Terms as “StarBurst”, “we”, “us”, or “our”.

By creating an account, accessing, browsing, or using the Service, you agree to be bound by these Terms.

If you do not agree to these Terms, you must not access or use the Service.

1. Company Information

The Service is operated by:

Starburst AI Pvt. Ltd.
Japalouppe, NH 48, Near Somatne Toll
Talegaon Dabhade, Maharashtra
India

Email: info@starburstai.tech

2. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement to use the Service.

If you access or use StarBurst on behalf of a company, business, organisation, partnership, institution, or other legal entity, you represent and warrant that you have authority to bind that entity to these Terms.

In such circumstances, references to “you” include both you and the entity you represent.

3. User Accounts

Certain features of the Service may require you to create an account.

You agree to:

  • provide accurate and complete account information;
  • maintain accurate and up-to-date information;
  • maintain the confidentiality of your login credentials;
  • not share credentials in a manner that permits unauthorised access;
  • promptly notify us if you suspect unauthorised access or misuse.

You are responsible for all activities carried out through your account unless such activity results directly from a security failure attributable to StarBurst.

We may require additional verification where necessary to protect users, accounts, or the Service.

4. Licence to Use the Service

Subject to your compliance with these Terms, StarBurst grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Service for its intended purpose.

This licence does not grant you any ownership rights in the Service.

You may not use the Service except as expressly permitted by these Terms.

5. Subscription Plans and Fees

Certain features may require payment of subscription fees or other charges.

Applicable pricing, billing cycles, usage limits, and subscription terms will be presented when you purchase or subscribe to a Service.

Unless otherwise stated:

  • subscription fees are payable in advance;
  • subscriptions may automatically renew;
  • applicable taxes may be charged in addition to listed prices;
  • you are responsible for maintaining valid payment information;
  • failure to make payment may result in suspension or termination.

Where automatic renewal applies, you may cancel future renewals through the applicable account settings or by contacting us.

Cancellation prevents future renewal but does not automatically entitle you to a refund for amounts already paid.

6. Refunds

Except where required by applicable law, fees paid to StarBurst are non-refundable unless otherwise stated in a specific subscription plan, commercial proposal, order form, or written agreement.

StarBurst may provide refunds, credits, or extensions at its discretion.

Providing a refund in one instance does not create an obligation to provide a refund in another.

7. Customer Content

You may submit, upload, transmit, create, or store text, prompts, documents, files, images, data, information, instructions, communications, or other materials through the Service collectively referred to as “Customer Content”.

As between you and StarBurst, you retain your ownership rights in Customer Content.

You grant StarBurst a worldwide, non-exclusive, royalty-free licence to host, copy, process, transmit, store, display, reproduce, and otherwise use Customer Content only as reasonably necessary to:

  • provide the Service;
  • process your requests;
  • maintain platform functionality;
  • provide support;
  • protect the Service;
  • comply with applicable law;
  • fulfil our contractual obligations.

You represent and warrant that you have all rights, permissions, consents, and lawful authority necessary to provide Customer Content to StarBurst.

8. Responsibility for Customer Content

You are solely responsible for Customer Content submitted through your account.

You must not upload or provide content that:

  • violates applicable law;
  • infringes intellectual property rights;
  • breaches confidentiality obligations;
  • violates privacy or data protection rights;
  • contains malware or malicious software;
  • is fraudulent, deceptive, defamatory, or unlawful;
  • is submitted without required permission.

StarBurst is not responsible for determining whether you possess adequate rights to use or upload particular Customer Content.

9. Artificial Intelligence Features

The Service may incorporate artificial intelligence, machine learning, generative AI, automated processing, recommendations, analysis, classification, summarisation, image generation, text generation, or other AI-assisted functionality.

AI-generated output may:

  • be inaccurate;
  • contain errors;
  • be incomplete;
  • be misleading;
  • produce unexpected results;
  • resemble content created for other users;
  • require human review.

You acknowledge that AI output should not automatically be treated as factual, professional, legal, medical, financial, technical, or other expert advice.

You are responsible for reviewing and verifying AI-generated output before relying upon, publishing, distributing, or otherwise using it.

10. No Guarantee of Uniqueness

Artificial intelligence systems may generate identical or similar outputs for different users.

StarBurst does not guarantee that AI-generated content will be unique, original, copyrightable, non-infringing, or capable of exclusive ownership.

You are responsible for determining whether output is appropriate for your intended use.

11. High-Risk Decisions

Unless expressly authorised under a separate written agreement, you must not rely solely on StarBurst to make decisions that could have significant legal, financial, employment, medical, safety, educational, insurance, credit, or similarly material consequences for an individual.

Appropriate human review should be used for consequential decisions.

12. Acceptable Use

You may not use StarBurst to:

  • engage in illegal activity;
  • facilitate fraud or deception;
  • distribute malware or malicious code;
  • gain unauthorised access to systems or accounts;
  • interfere with platform operation;
  • circumvent security measures;
  • scrape or extract data using unauthorised automated methods;
  • impersonate another individual or organisation;
  • infringe intellectual property;
  • violate privacy rights;
  • harass, threaten, exploit, or harm another person;
  • create or distribute unlawful content;
  • misuse platform resources;
  • deliberately overload or disrupt our infrastructure.

We may investigate suspected misuse and take reasonable protective action.

13. Reverse Engineering and Competitive Use

Except where expressly permitted by law, you may not:

  • reverse engineer;
  • decompile;
  • disassemble;
  • decode;
  • reproduce;
  • copy;
  • modify;
  • create derivative versions of;
  • attempt to discover source code, algorithms, model architecture, prompts, workflows, or proprietary methods used by StarBurst.

You may not systematically use the Service or its outputs to build, train, benchmark, or develop a competing product or service without our written permission.

14. StarBurst Intellectual Property

The Service and all associated technology, software, source code, interfaces, designs, trademarks, branding, documentation, workflows, databases, graphics, models, processes, proprietary methods, and other materials owned or developed by StarBurst remain the property of Starburst AI Pvt. Ltd. or its licensors.

Except for the limited licence expressly granted under these Terms, no rights are transferred to you.

15. Feedback

If you provide ideas, suggestions, recommendations, or other feedback concerning StarBurst, you grant us the right to use that feedback without restriction or compensation.

This does not transfer ownership of your Customer Content.

16. Third-Party Services

StarBurst may rely on or integrate with third-party services, including:

  • cloud infrastructure;
  • artificial intelligence providers;
  • payment processors;
  • analytics providers;
  • communication platforms;
  • authentication providers;
  • storage providers;
  • external APIs.

Third-party services are governed by their respective terms and privacy practices.

StarBurst is not responsible for independent third-party services outside our reasonable control.

17. Beta and Experimental Features

We may make experimental, preview, beta, early-access, or development-stage functionality available.

Such functionality may:

  • contain defects;
  • change significantly;
  • perform unexpectedly;
  • be withdrawn without notice;
  • result in data loss or reduced functionality.

Beta features are provided without guarantees regarding reliability, availability, or continued support.

18. Service Availability

We aim to provide a reliable Service but do not guarantee that StarBurst will be uninterrupted, error-free, secure, or continuously available.

Service interruptions may occur due to:

  • maintenance;
  • infrastructure failures;
  • third-party failures;
  • software defects;
  • security incidents;
  • internet outages;
  • upgrades;
  • events outside our reasonable control.

19. Modifications to the Service

We may add, remove, modify, replace, or discontinue features where reasonably necessary for technical, operational, commercial, legal, security, or product reasons.

We do not guarantee that any particular feature will remain available indefinitely.

20. Data Security

We use reasonable technical and organisational safeguards designed to protect the Service and information processed through it.

However, no internet-based system can be guaranteed to be completely secure.

You are responsible for protecting your credentials, devices, systems, and copies of important data.

21. Data Backups

StarBurst may maintain backups for operational or disaster recovery purposes.

Unless expressly agreed otherwise, StarBurst does not guarantee that Customer Content can always be recovered.

You should maintain independent backups of information that is important to your business or operations.

22. Privacy

Our processing of personal information is governed by the StarBurst Privacy Policy.

By using the Service, you acknowledge that information may be processed as described in that policy.

23. Suspension

We may temporarily suspend access to the Service where reasonably necessary because of:

  • suspected unauthorised access;
  • security threats;
  • payment failure;
  • illegal activity;
  • material breach of these Terms;
  • risk to users or infrastructure;
  • legal or regulatory requirements.

Where reasonably practical, we will attempt to provide notice.

However, immediate suspension may be necessary in urgent circumstances.

24. Termination by You

You may stop using the Service at any time.

Where applicable, you may cancel your subscription through your account or by contacting us.

Termination or cancellation does not automatically entitle you to a refund.

25. Termination by StarBurst

We may terminate your access where:

  • you materially breach these Terms;
  • you repeatedly violate platform rules;
  • payment remains overdue;
  • your use creates significant security or legal risk;
  • continuing to provide the Service would violate applicable law.

Where appropriate, we may provide an opportunity to remedy a breach before termination.

26. Effect of Termination

Following termination:

  • your right to use the Service ends;
  • your account may become inaccessible;
  • Customer Content may be deleted according to our retention practices;
  • outstanding fees remain payable.

Provisions intended by their nature to survive termination will continue to apply, including provisions concerning intellectual property, liability, indemnification, dispute resolution, and payment obligations.

27. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Service is provided on an “as is” and “as available” basis.

StarBurst does not warrant that:

  • the Service will meet all requirements;
  • the Service will operate continuously;
  • outputs will be accurate;
  • errors will always be corrected;
  • data will never be lost;
  • the Service will be free from all vulnerabilities;
  • AI output will be suitable for a particular purpose.

To the maximum extent permitted by law, all implied warranties, conditions, representations, and guarantees are excluded.

28. Limitation of Liability

To the maximum extent permitted by law, Starburst AI Pvt. Ltd., its directors, officers, employees, affiliates, contractors, and licensors will not be liable for any:

  • indirect loss;
  • consequential loss;
  • special damages;
  • incidental damages;
  • lost profit;
  • lost revenue;
  • loss of opportunity;
  • loss of goodwill;
  • loss of business;
  • loss of anticipated savings;
  • business interruption;
  • loss or corruption of data.

Our total aggregate liability arising from or relating to the Service will not exceed the amount actually paid by you to StarBurst during the twelve months immediately preceding the event giving rise to the claim.

Where you have not paid any fees to StarBurst, our aggregate liability will be limited to INR 10,000 or the minimum amount required by applicable law, whichever is greater.

Nothing in these Terms excludes liability that cannot legally be excluded.

29. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Starburst AI Pvt. Ltd., its directors, officers, employees, contractors, and affiliates against third-party claims, liabilities, losses, damages, and reasonable costs arising from:

  • your unlawful use of the Service;
  • Customer Content submitted by you;
  • infringement of third-party rights by your content;
  • your material breach of these Terms;
  • your fraudulent or wilful misconduct.

30. Force Majeure

StarBurst will not be responsible for failure or delay caused by circumstances beyond our reasonable control.

These may include:

  • natural disasters;
  • fires;
  • floods;
  • epidemics;
  • war;
  • civil unrest;
  • government action;
  • power failures;
  • internet failures;
  • telecommunications failures;
  • cloud provider outages;
  • cyberattacks;
  • labour disputes.

31. Changes to These Terms

We may update these Terms from time to time.

The revised Terms will display an updated “Last Updated” date.

Where changes materially affect your rights, we may provide additional notice where reasonably appropriate.

Continued use of StarBurst following the effective date of revised Terms constitutes acceptance of those Terms.

32. Governing Law

These Terms are governed by the laws of India.

Subject to applicable mandatory law, courts having jurisdiction over Pune, Maharashtra, India will have exclusive jurisdiction over disputes arising out of or relating to these Terms or the Service.

33. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be interpreted or modified to the minimum extent necessary to make it enforceable.

The remaining provisions will continue in full force.

34. No Waiver

Failure by StarBurst to enforce any provision does not constitute a waiver of that provision or any other right.

35. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

StarBurst may assign these Terms as part of a merger, restructuring, financing, acquisition, sale of business, transfer of assets, or similar corporate transaction.

36. Entire Agreement

These Terms, together with our Privacy Policy and any applicable order form, subscription agreement, Data Processing Agreement, or other written agreement, constitute the agreement between you and StarBurst concerning the Service.

Where a separately executed written agreement expressly conflicts with these Terms, that agreement will prevail to the extent of the conflict.

37. Contact

Questions, concerns, grievances, or privacy requests may be submitted to:

Starburst AI Pvt. Ltd.

Japalouppe, NH 48, Near Somatne Toll

Talegaon Dabhade, Maharashtra

India

Email: info@starburstai.tech

Grievance Officer / Data Protection Contact:

Madhuri Marathe

Email: info@starburstai.tech